Guarantee

At Øtilia Essentials, our purpose revolves around serving our valued customers, who constitute the heartbeat of our enterprise. Our utmost commitment lies in ensuring the contentment and delight of our customers. This principle underscores our unwavering endorsement of our product, standing behind it with unwavering confidence.

In demonstration of the profound faith we place in our offerings and the value they deliver to you, we extend a 30-day money-back assurance that takes effect upon receipt of the product. To facilitate a refund, kindly arrange for the return of the items to our address. Comprehensive details are available in our Return Policy.

Should our product fail to meet its intended functionality, a simple step to remedy this is to send us an email at support@otilia-essentials.com within 30 days from the date of purchase. Your request for a complete refund will be met with enthusiasm. Rest assured, the refund process is prompt, reflecting in your designated payment method within 5-10 days.